I met today with members of the digital development committee in the HBLL library. Attending were Scott Eldredge, Susan Fales, Kayla Willey, and Jeff Belliston. Susan invited me to come to talk further about possibilities of introducing better two-way communication with library users (as I'd discussed in my meeting with the Mormon Studies Coordinating Committee). I proposed the use of various communication tools used in conjunction with one another (blogs, wikis, tagging, and social bookmarking) in an effort to focus less on organizing resources and more on organizing productive scholarly conversations (across resources). If subject librarians maintained blogs they could develop conversations around their specialities. If tagging or social bookmarking software was enabled across the library's various resources online, this could help to create communities among those working on similar projects (I used Diigo and StumbleUpon as good examples of social bookmarking). User-generated tags (which Scott showed us is in beta on some digital collections) could be used in conjunction with metadata to refine searching. I even suggested that tag clouds could be considered as a quick method of knowing how a given resource (or subject matter) was being researched. The question of maintaining library blogs came up, which led to a discussion of involving non-library personnel (faculty, other specialists) to share the administration and maintenance of subject blogs. I'm convinced that library's must reconceive their role; rather than having the last say on the organization of knowledge (and the various taxonomies by which knowledge is ordered), they ought instead to accommodate and promote the development of social knowledge by providing the best means possible for users to find one another, share information intelligently, and add to a growing body of collective knowledge (as with wikis). Doing this will maximize the use of library resources and promote scholarly knowledge (as well as good public relations).